Effective Date: August 15, 2025

Introduction

Infrasense, Inc. (“Infrasense,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.infrasense.com and use our services.

Information We Collect

Information You Provide to Us

  • Contact Information: Name, email address, phone number, company name, and job title when you submit contact forms or request information about our services or careers
  • Project Information: Details about your infrastructure evaluation needs, project specifications, and related communications
  • Communication Records: Records of your communications with us, including emails, phone calls, and meeting notes

Information Collected Automatically

  • Website Analytics: We use Google Analytics to collect information about your visit, including:
    • IP address (anonymized)
    • Browser type and version
    • Pages visited and time spent on each page
    • Referring website
    • Device type and operating system
    • General geographic location (city/state level)
  • Technical Data: Log files, cookies, and similar tracking technologies that help us understand how you interact with our website

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide information about our nondestructive evaluation services
  • Communicate with you about potential projects and consulting opportunities
  • Improve our website functionality and user experience
  • Analyze website traffic and usage patterns
  • Comply with legal obligations and protect our business interests
  • Provide technical support and customer service

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., web hosting, email services, analytics providers)
  • Business Partners: With project partners or subcontractors when necessary to provide our services, subject to confidentiality agreements
  • Legal Requirements: When required by law, regulation, or court order, or to protect our rights, property, or safety
  • Business Transfers: In connection with any merger, acquisition, or sale of business assets

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission protocols
  • Access controls and authentication systems
  • Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal or business requirements)
  • Opt-Out: Unsubscribe from our marketing communications at any time
  • Data Portability: Request a copy of your personal information in a structured format

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns through Google Analytics
  • Improve website functionality and user experience

You can control cookies through your browser settings, though disabling cookies may affect website functionality.

Google Analytics

We use Google Analytics to help us understand how visitors use our website. Google Analytics uses cookies to collect information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and services.
For more information about Google Analytics’ privacy practices, visit: https://policies.google.com/privacy
To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally:

  • Contact form submissions: Remain in our CRM until specifically requested to be removed
  • Website analytics data: 26 months (Google Analytics default)
  • Project-related communications: Duration of project plus 7 years for business records

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Infrasense, Inc.
21-G Olympia Ave, Suite 60
Woburn, MA, 08101
Email: info@infrasense.com
Phone: (781) 281-1686

For privacy-related inquiries, please use the subject line “Privacy Policy Inquiry” in your email communications.